Privacy policy.

For all Order Types

50% of the order is due at the receipt of the invoice.

The balance of the invoice is due 4 weeks before the event

For all non-balloon items, invoices are due in full.

A digital proof is provided to the customer, only once approved then a physical item will be printed. (With the exception of tumblers).

A design fee is charged per item design.

In case of a cancellation, 50% of the deposit in nonrefundable, PLUS the cost of already purchased supplies or any finished products.

An automatic service fee of 100.00USD will be charged.

For Garlands/ Balloon Centerpieces

*All prices are drafted based on the supplies, length and height needed, for garlands

In case of a cancellation, 50% of the deposit in nonrefundable,

And the cost used for already purchased supplies or any finished products.

An automatic service fee of 100.00USD will be charged.

Service charges and tip is not reflected above

Deposit is used to purchase the supplies needed for the event and hold date.

No work will be done without the deposit.

For any design’s changes, 5.00 USD per change request for any un-made items.

For items already completed; the full purchase price would be charged for the new design.

Service Charges

Service charges are flat rates based on the total of the overall order.

Orders under 300.00 USD, $150

Orders over 500.00 USD - 999.99 USD, $ 450

Orders over 1000.00 USD – 1500.00 USD, $700

Cancellations

If the event is cancelled, any funds used to purchase supplies would

not be refunded from the deposit.

And the cost used for already purchased supplies or any finished products.

If event is cancelled less than 3 weeks before, no refund will be given.

Décor Setup

CLDESIGNSX3 are not responsible for any damages to space or property

The stands/equipment will be set up prior to the event

During the duration/closing of event; the client is responsible for all items used.

Any rental items must be returned in the condition it was received,

For any items returned damaged, 50% of the purchase price will be charge plus the cost of repairs, if the damage is repairable.

If returned item cannot be replaced or fixed the FULL purchase price for the item will be charged.

Return Rental Fees

Weekday Rental, 24-hour return window

Weekend Rental 48-hour return window

After 48 hours, $50 per day will be charged until the item is returned.

Event Photography

Service Fee is a flat rate that will cover events from 1 hour - 4 hours in duration

If event is longer than 4 hours, please indicate to the photographer

at the time of order confirmation

For events over 4 hours, an additional $50.00 per hour will be charged.

Digital images will be provided to client.

If physical prints are also desired; please discuss with the event planner prior.

CLDESIGNS X3 RESERVES THE RIGHTS TO CANCEL

CLDESIGNSX3 ARE NOT RESPONSIBLE FOR ANY DAMAGES TO PROPERTY

CLDESIGNS X3 ARE NOT RESPONSIBLE FOR ANY DAMAGES ONCE A PRODUCT IS GIVEN THE CUSTOMER OR SETUP